Locating the Express Service Code and Service Tag of PowerEdge R960
In order to enhance customers' understanding of Dell PowerEdge R960 , we have published a series of articles, in this article, we will help you locating the Express Service Code and Service Tag of PowerEdge R960.
The Express Service Tag is located on the front of the system that includes system information such as the Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password.If you have opted for iDRAC Quick Sync 2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and troubleshoot the PowerEdge servers.
Figure 1. Locating the Express Service Code and Service tag
- Express Service Tag (front view)
- Express Service Tag (rear view)
- OpenManage Mobile (OMM) label
- iDRAC MAC address and iDRAC secure password label
- Service Tag, Express Service Code, QRL label
The Mini Enterprise Service Tag (MEST) label is on the rear of the system that includes the Service Tag (ST), and Express Service Code (Exp Svc Code). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
Figure 2. Locating the Mini Express Service Tag
